7. Subscription Tier Access*

The Customer Engagement Platform (CEP) features vary by subscription tier.

Basic (Tier 1)

Overview dashboard
Engagement Campaigns dashboard
No GA4 integration
No Engagement Insights

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Advanced (Tier 2)

Includes everything in Tier 1, plus limited Engagement Insights access:

Overview (basic KPIs)
Audience (demographics, day/time)
Channels (traffic patterns)
Time (engagement by hour/day)
No Content, Engagement, or Conversions tabs
No GA4 gtag

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Premium (Tier 3)

Full access to:

Overview
Engagement Campaigns (including GA4 integration)
All Engagement Insights tabs
All charts, tables, and advanced analytics

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FAQ - Miscellaneous*

Miscellaneous frequently asked questions relating to Xathari's site

Customer Engagement Analytics: Metric Glossary

Definition of terms used in Xathari CEP Engagement Insights Dashboard

Enabling NFC with my Xathari Tracking Link

How to enable NFC with your Xathari tracking link

FAQ - Intelligent Signage*

Frequently asked questions for the Intelligent Signage CMS

FAQ - Customer Engagement*

Frequently asked questions for the Customer Engagement Platform

6. Engagement Campaign Reporting & Metrics*

Analytics related to your Customer Engagement Campaign

FAQ - Our commitment to Sustainability (Xathari + Greenspark)

Frequently asked questions about Xathari's sustability initiative and Partnership with Greenspark

FAQ - Intelligent Signage

Frequently asked questions for the Intelligent Signage CMS

FAQ - Customer Engagement

Frequently asked questions for the Customer Engagement Platform

1. Intelligent Signage Introduction

Overview of the Intelligent Signage CMS and a link to it's knowledge base documentation

9. Troubleshooting - Customer Engagement Platform (CEP)*

How to use Subscription & Billing for the Customer Engagement Platform (CEP) or Intelligent Signage

8. Subscriptions & Billing*

How to use Subscription & Billing for the Customer Engagement Platform (CEP) or Intelligent Signage