6. Engagement Campaign Reporting & Metrics

The Customer Engagement Platform includes three reporting sections, with access depending on your subscription tier.

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6.1 Overview

A high‑level snapshot of engagement activity, including total scans, unique devices, top cities, and trends over time. You can filter by date range, campaign, device type, and more.

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6.2 Engagement Campaigns Table

A detailed table showing all engagement campaigns, including QR codes, UTM parameters, scan counts, and geographic/device breakdowns. The table is fully customizable.

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6.3 Advanced Insights (Premium Tiers)

Premium tiers unlock deeper analytics and additional reporting tools for understanding user behavior and campaign performance.

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